Sandeep B Aod

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| map-marker Al Khobar, Eastern Province

Lost luggage

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Gulf Air - Lost luggage
Gulf Air - Lost luggage - Image 2
gulf Air My flight from Tunisia with flight no. QR1400 16 JAN fron TUNISIA To DOHA HAMAD with boarding pass no. 1505 . Then next flight from DOHA HAMAD QR570 that is full so I can't take then I came from another flight which is from DOHA to Baharain with flight no. QR1102 . Then I get a flight from gulf AIR which is from BAHARAIN to DELHI with flight no.GF134. So kindly send my luggage to .Sandeep Bangwal Near Sai Mandir Ranipokhari, Dandi Dehradun Uttarakhand - 248145 Contact no 976062**** 976036****
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Loss:
$60000

Preferred solution: Lost luggage

Sandeep B Aod

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Lost my luggage

Gulf Air - Lost my luggage
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gulf Air My flight from Tunisia with flight no. QR1400 16 JAN fron TUNISIA To DOHA HAMAD with boarding pass no. 1505 . Then next flight from DOHA HAMAD QR570 that is full so I can't take then I came from another flight which is from DOHA to Baharain with flight no. QR1102 . Then I get a flight from gulf AIR which is from BAHARAIN to DELHI with flight no.GF134. So kindly send my luggage to Indra Gandhi International Airport .
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Preferred solution: Lost luggage

ANVIN J Dqa

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EXTRA CHARGES FOR UNKNOWN REASONS

Gulf Air - EXTRA CHARGES FOR UNKNOWN REASONS
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I'm writing to share a very bad experience flying with Gulf Air. We had 4 passengers flying from CCJ to London Heathrow on 06/03/2024. It was clearly mentioned on the booking details that 1pc of 23kg was including for my son. (please find the attached booking confirmation) During checkin Gulf Air Staff demanded extra payment for excess luggage and mentioned that my son is below 3year, so only 15kg is allowed. This was something different from what was mention on our booking confirmation. To make hassle free travel we paid an additional amount of INR11,192.00. I really want to make a statement that the mistake is on Gulf Air that your website and booking confirmation gives wrong information to the passengers and grabbing money from them at the last minute of travel. We have attached the receipt of payment for your reference. Kindly we request you to reference the documents and issue refund for the same amount we paid.
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Loss:
$136

Preferred solution: Full refund

User's recommendation: Don't pay additional charges at airport

Elnie C

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Why my baggage not have key

Gulf Air - Why my baggage not have key
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Hello... Maam sir... Thank u for hearing my request... To retrieve the baggage of ms christen estrera... I want to complain.. Why my 2 bags is not have a key... ANd i found missing 1 set of lv jewellery.theres my 2cwatch is broken .. Im very thankful for fast response of my request.. Likewise i feel disappointed... Hoping next not happen to other passengers
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Preferred solution: I want to know whos broken the key... And wheres is the set of my lv.. Jewellery

Resolved
Elnie C

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Resolved: Ask for help

Gulf Air - Ask for help
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Hellow maam sir i am ms elnie a Carlito sister of ms chrsten a estrera.. Last November 20..2023..where both fying at gulf air line at same time... And my sister is crossing country to abuh dhabi... And her laggage. Is left in Bahrain..we dont understand...about. I thought that if someone with her flight at the same time and distination.. I can take her laggage in manila.. And im sad to say that all my ducuments inside her baggage sir maam if you allowed me... To get her baggage I want to retrieve her in kwait... So i get my emportant papers inside... Im. Ready to pay some.. Liabilities just to get her baggage.. Hoping youre kind consederation
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Loss:
$300

Preferred solution: I want to request if you allow me to claim the baggage of my sister.. I want to retrieve in kwait

Teesha Sgj

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| map-marker Berlin, Land Berlin

Bag wheel demage

Gulf Air - Bag wheel demage
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I had flight from Lahor to Frankfurt via bahren . My Bag wheel damaged , I shall b very thankful to you , how I can claim
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User's recommendation: I had v good experience to fly with gulf air.i would like to travel every time . Specially I enjoyed my 15 hours transit in hotel

Koula L

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| map-marker Ferno, Lombardy

Refund requested

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Gulf Air - Refund requested
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Original review Oct 13, 2023

I am writing to inform you of a Flight alert received via text message on my mobile on the morning of 28th September 2023 advising of a change of departure time.

The group of 6 arrived at the airport to check in our luggage in time for the new departure time being 8:55am and we were refused baggage check in and were informed that we should have arrived to check in our luggage with the original departure time being 8:00am.

We were advised by the Gulf Air counter staff that we were eligible to go onboard, but we were not able to check in our luggage. This makes no logical sense and we have never heard of such a "rule"?

Obviously the flight was missed and not taken, even though we were at the airport ahead of the new departure time WHICH THEY ADVISED US OF, as we were not willing to just leave our luggage behind in Milan, as you should appreciate.

We clearly had to organise alternate means of transport from Milan to Nice which cost us of course.

We had tours etc organised & paid for in Nice on that day.

This caused extreme grief and inconvenience to us all and we are asking Gulf Air to refund us our money which they pretty much "stole", as we paid for a service that was never provided!

On top of all this, I contacted Gulf Air on the number provided on their website here in Australia & was on hold for 3 hours & 37 minutes with a recorded message coming up every 30 seconds saying "please hold & one of our team will assist you shortly".

Think they may need to look up the definition of the word "shortly". Gave up in the end as time equals money!!!

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Loss:
$1500
Pros:
  • Cheap flights
Cons:
  • Bad experience we had

Preferred solution: Full refund

User's recommendation: Probably not a good idea to use this airline as their "rules" aren't logic.

1 comment
Guest

What time were you trying to check luggage in?

Anonymous
map-marker Riyadh, Riyadh Region

Worst in handling baggage and reply for the email

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Gulf Air - Worst in handling baggage and reply for the email
I traveled last Friday to riyad on gulf air I received my baggage in very worst conditions I had email them but still no response from their side
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VIPIN V Piq
map-marker Hamilton, South Lanarkshire

Can check please

Gulf Air - Can check please
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Didn't get Even miles. I claimed already. Please have a look I am planning to fly again in March. Waiting for response.
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User's recommendation: Solve the issue

Tarique Ncr

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| map-marker Riyadh, Riyadh Region

To report about my baggage issue damage

Gulf Air - To report about my baggage issue damage
About my baggage damage need to pay i will buy the new one this month so that i can use this coming December
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Suhaila K
map-marker Reading, Reading

Pregnancy travel

Hi i want to travel from uk to india. I am 27 week pregnent and our date is on 2/04/2024. Do i need anytravel fitnes certificate from my doctor
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Jasmehar B

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| map-marker Manchester, England

Complaint urgent action needed

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Gulf Air - Complaint urgent action needed
Hi, I am writing to you with an extremely heavy heart as my experience with Gulf Air has been nothing but *** This was my first time flying with Gulf Air and I was excited about it, from the day I booked my ticket I've had so many problems but I let all that go. But what I'm about to share is not something anyone can let go of, I am moving countries so I decided to take a lot of my stuff home. I had three cardboard cartons with dimensions 50 cm H * 45cm W *45cm L, l wasn't sure if the dimensions would be allowed therefore I called Gulf Air to ask about the dimensions and they told me they're fine and I have nothing to worry about. I called Gulf air so many times to reconfirm as I am an anxious person, I also wanted proof, therefore I recorded the calls and took screenshots of Gulf air agents confirming that my box sizes are good to go, one such example I've already sent you. My nightmare started today when I reached the airport around 6 am and was denied boarding as my box's height was 15 cm more, I was at a loss for words as after confirming at least 10 times I was told I couldn't board the flight. I have never once in my life faced a nerve-wracking situation like this before, I begged and cried for hours and called Gulf airways and my booking agent even though it was not their fault. I just couldn't leave my luggage stranded at the airport that I paid £310 for! I called Gulf airways Bahrain now and I also have the audio recording of the agent saying it was NOT MY FAULT and the boxes were acceptable. But even after telling me it's not my fault they're giving me a hard time and asking me to talk to my agent, who refused to help as according to them it's Gulf air's fault which I 100% believe it is. I was stranded at the airport not able to travel back to my home as I left my home and gave my keys to the landlord. After crying and breaking down for an hour I finally went to an Airbnb and now instead of helping me sort out what your airways put me through I'm being tossed from Gulf airways to my booking agent. Please tell me what's my fault and why am I going through fierce *** and emotional turmoil to make sure several times that the dimensions are fine before travelling. Gulf air isn't trustworthy, I want this to be resolved soon and for me to travel back safely ASAP without spending what I've already spent (ticket and extra baggage). I am requesting you please take action soon as I can't keep paying to live here when I'm already struggling financially mentally, physically and emotionally. Once again, I have all the proofs and if you want I can send them all. I am asking for a free-of-cost date change and the luggage allowance I have already paid for, If not then please refund me the entire sum which includes my ticket (GBP 316) and the excess baggage cost (GBP 310) with compensation to avoid legal action. Thanks I anticipate an early response. Jas +447831****57
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Loss:
$1000
Cons:
  • Not trustworthy and inhumanly cruel

Preferred solution: Full refund

Ronaldo C Omq

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I have to correct my family name Ronaldo Corsame instead of Ronald Corsane

Gulf Air - I have to correct my family name Ronaldo Corsame instead of Ronald Corsane
My booking reference is CYHODQ, booking name Ronaldo Corsane and the correct name is Ronaldo Corsame.
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Jamie Larounis

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Renate J Qno

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| map-marker Dubai, Dubai

Flugausfall

Gulf Air - Flugausfall
Unser Flug am 11.10.. Gulf Air Gf 16 über Bahrain nach Dubai. Ab Bahrain Gf 512 ist ausgefallen. Wo kann ich die Entschädigung beantragen.. Liebe Grüße Renate Jelen
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Sushma M Nre

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Verified Reviewer

Money has been deducted but haven't received my flight ticket

I have paid the money for my flight and it's been deducted but haven't booked my ticket yet. It's showing as pending
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Loss:
$777

Preferred solution: I want to get my ticket confirmation over the mail

Farhana N Wbm

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Verified Reviewer
| map-marker Muharraq Town, Muharraq

One of the worst Airline, worst staff

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NeMy worst experience will never suggest anyone to book Gulf Air even the airport staff of Gulf Air is worst they are push the innocent Umrah passengers rather than helping them, if there flight get cancelled they are suppose to contact to other airline and book the tickets to help those passengers who are travelling from Gulf Airhorrible experience with this Gulf Air GF 250
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Pros:
  • Misbehave with the passengers

Preferred solution: I want Gulf Air management to give another flight for India to the Umrah passengers who r stuck in Bahrain from December12 GF250, most of them are old people above 70 they are not well, in Bahrain Airport there is 3 Counter of Air India

User's recommendation: Never ever

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